Help Scout MCP Server

local MCP server

Installation

Terminal

claude mcp add help-scout-mcp -e HELPSCOUT_APP_ID=... -e HELPSCOUT_APP_SECRET=... -e REDACT_MESSAGE_CONTENT=... -- npx -y help-scout-mcp-server

Run in your project folder. Add --scope user to use it everywhere.

Claude Desktop, Cursor & other clients

Add to claude_desktop_config.json or .cursor/mcp.json.

{
  "mcpServers": {
    "help-scout-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "...",
        "HELPSCOUT_APP_SECRET": "...",
        "REDACT_MESSAGE_CONTENT": "..."
      }
    }
  }
}

Fill in the environment variables with your own credentials.

Summary

Search Help Scout conversations, customers, organizations, threads, and inboxes with AI assistants

Questions

Help Scout MCP Server is a local MCP server distributed as the npm package help-scout-mcp-server.

Run: claude mcp add help-scout-mcp -e HELPSCOUT_APP_ID=... -e HELPSCOUT_APP_SECRET=... -e REDACT_MESSAGE_CONTENT=... -- npx -y help-scout-mcp-server

Run: codex mcp add help-scout-mcp --env HELPSCOUT_APP_ID=... --env HELPSCOUT_APP_SECRET=... --env REDACT_MESSAGE_CONTENT=... -- npx -y help-scout-mcp-server

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