Advanced Telegram Bot, Ticketing System, LiveChat, User Management, Broadcasting

n8n template #2045

Summary

A robust n8n workflow designed to enhance Telegram bot functionality for user management and broadcasting. It facilitates automatic support ticket creation, efficient user data storage in Redis, and a sophisticated system for message forwarding and broadcasting. How It Works Telegram Bot Setup: Initiate the workflow with a Telegram bot configured for handling different chat types (private, supergroup, channel). User Data Management: Formats and updates user data, storing it in a Redis database for efficient retrieval and management. Support Ticket Creation: Automatically generates chat tickets for user messages and saves the corresponding topic IDs in Redis. Message Forwarding: Forwards new

How to set it up

Open template #2045 on n8n.io and click Use for free, or copy the template JSON and paste it onto an empty canvas in n8n.
Create 2 credentials under Credentials → Add credential: Redis, Telegram. Then open each of those nodes and pick the credential.
Click Execute workflow and step through each node's output to confirm the data looks right.
Toggle the workflow to Active so its trigger runs on its own.

Hand off to your agent

Prompt

Help me set up the n8n workflow "Advanced Telegram Bot, Ticketing System, LiveChat, User Management, Broadcasting" (https://n8n.io/workflows/2045). It uses: HTTP Request, Redis, Telegram, Code. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

Paste into Claude Code and it will do the rest.

Apps and nodes

HTTP Request Redis Telegram Code

Questions

Yes. Nskha published it free on n8n.io as a verified creator, and it has 23K views. It runs on n8n Cloud or a self-hosted n8n instance.

Redis, Telegram. The other 2 nodes are built into n8n.

Similar workflows

NameViews