AI-powered WooCommerce Support-Agent

n8n template #2161

Summary

With this workflow you get a fully automated AI powered Support-Agent for your WooCommerce webshop. It allows customers to request information about things like: the status of their order the ordered products shipping and billing address current DHL shipping status How it works The workflow receives chat messages from an in a website integrated chat. For security and data-privacy reasons, does the website transmit the email address of the user encrypted with the requests. That ensures that user can just request the information about their own orders. An AI agent with a custom tool supplies the needed information. The tool calls a sub-workflow (in this case, in the same workflow for convenien

How to set it up

Open template #2161 on n8n.io and click Use for free, or copy the template JSON and paste it onto an empty canvas in n8n.
Create 3 credentials under Credentials → Add credential: WooCommerce, DHL, OpenAI Chat Model. Then open each of those nodes and pick the credential.
Check the model in the AI Agent node. The template may point at a model your account can't use; swap it for one you have access to.
Click Execute workflow and step through each node's output to confirm the data looks right.
Toggle the workflow to Active so its trigger runs on its own.

Hand off to your agent

Prompt

Help me set up the n8n workflow "AI-powered WooCommerce Support-Agent" (https://n8n.io/workflows/2161). It uses: HTTP Request, WooCommerce, DHL, Code, AI Agent, OpenAI Chat Model, Simple Memory, Call n8n Workflow Tool. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

Paste into Claude Code and it will do the rest.

Apps and nodes

HTTP RequestWooCommerceDHLCode AI Agent OpenAI Chat Model Simple Memory Call n8n Workflow Tool

Questions

Yes. Jan Oberhauser published it free on n8n.io as a verified creator, and it has 16K views. It runs on n8n Cloud or a self-hosted n8n instance.

WooCommerce, DHL, OpenAI Chat Model. The other 5 nodes are built into n8n.

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