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Build a Multichannel Customer Support AI Assistant with Chatwoot & OpenRouter

n8n template #8260
Multichannel AI Assistant Demo for Chatwoot This simple n8n template demonstrates a Chatwoot integration that can: Receive new messages via a webhook. Retrieve conversation history. Process the message history into a format suitable for an LLM. Demonstrate an AI Assistant processing a user's query. Send the AI Assistant's response back to Chatwoot. Use Case: If you have multiple communication channels with your clients (e.g., Telegram, Instagram, WhatsApp, Facebook) integrated with Chatwoot, you can use this template as a starting point to build more sophisticated and tailored AI solutions that cover all channels at once. How it works A webhook receives the message created event from Chatwoo

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Prompt

Help me set up the n8n workflow "Build a Multichannel Customer Support AI Assistant with Chatwoot & OpenRouter" (https://n8n.io/workflows/8260). It uses: HTTP Request, Code, Basic LLM Chain, OpenRouter Chat Model. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

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