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Build an AI IT Support Agent with Azure Search, Entra ID & Jira

n8n template #4560
An intelligent IT support agent that uses Azure AI Search for knowledge retrieval, Microsoft Entra ID integration for user management, and Jira for ticket creation. The agent can answer questions using internal documentation and perform administrative tasks like password resets. How It Works The workflow operates in three main sections: Agent Chat Interface: A chat trigger receives user messages and routes them to an AI agent powered by Google Gemini. The agent maintains conversation context using buffer memory and has access to multiple tools for different tasks. Knowledge Management: Users can upload documentation files (.txt, .md) through a form trigger. These documents are processed, con

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Prompt

Help me set up the n8n workflow "Build an AI IT Support Agent with Azure Search, Entra ID & Jira" (https://n8n.io/workflows/4560). It uses: HTTP Request, Code, AI Agent, Simple Memory, Google Gemini Chat Model. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

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