Create a Telegram Customer Support Bot with GPT4-mini and Google Docs Knowledge
n8n template #4875Summary
Use template🤖 AI Customer Support Agent with Google Docs Knowledge (Telegram + OpenAI) This no-code workflow turns your Telegram bot into an intelligent, always-on AI support agent that references your business documentation in Google Docs to respond to customer queries—instantly and accurately. Watch full step-by-step video tutorial of the build here: https://youtu.be/Mlv7CjGO7wI 🔧 How it works: Telegram Trigger – Captures incoming messages from users on your Telegram bot Langchain AI Agent (OpenAI GPT) – Interprets the message and uses RAG (retrieval-augmented generation) techniques to craft an answer Google Docs Tool – Connects to and retrieves context from your specified Google Doc (e.g. FAQ, SOPs
Hand off to your agent
Prompt
Help me set up the n8n workflow "Create a Telegram Customer Support Bot with GPT4-mini and Google Docs Knowledge" (https://n8n.io/workflows/4875). It uses: Telegram, AI Agent, OpenAI Chat Model, Simple Memory. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.
Paste into Claude Code and it will do the rest.
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