Create ticket on specific customer messages in Telegram
n8n template #368Summary
Use templateThis is a workflow where a support channel on Telegram is being used to gather customer feedback. Depending on certain keywords in the customer's message, this workflow creates a ticket with a tag in your Freshdesk instance. The customer is then sent a message on Telegram and an item is created on Monday.com for tracking.
Hand off to your agent
Prompt
Help me set up the n8n workflow "Create ticket on specific customer messages in Telegram" (https://n8n.io/workflows/368). It uses: Telegram, Freshdesk, Monday.com. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.
Paste into Claude Code and it will do the rest.
Apps and nodes
Similar workflows
NameViews
- Angie, personal AI assistant with Telegram voice and text326K
- ✨🤖Automate Multi-Platform Social Media Content Creation with AI205K
- Telegram AI Chatbot169K
- Clone Viral TikToks with AI Avatars & Auto-Post to 9 Platforms using Perplexity & Blotato84K
- Conversational Telegram Bot with GPT-5/GPT-4o for Text and Voice Messages82K
- ⚡AI-Powered YouTube Video Summarization & Analysis80K
- Generate Instagram Content from Top Trends with AI Image Generation72K
- 🤖 AI Powered RAG Chatbot for Your Docs + Google Drive + Gemini + Qdrant65K