IT Support Chatbot with Google Drive, Pinecone & Gemini | AI Doc Processing

n8n template #3192

Summary

This n8n template empowers IT support teams by automating document ingestion and instant query resolution through a conversational AI. It integrates Google Drive, Pinecone, and a Chat AI agent (using Google Gemini/OpenRouter) to transform static support documents into an interactive, searchable knowledge base. With two interlinked workflows—one for processing support documents and one for handling chat queries—employees receive fast, context-aware answers directly from your support documentation. Overview Document Ingestion Workflow Google Drive Trigger: Monitors a specified folder for new file uploads (e.g., updated support documents). File Download & Extraction: Automatically downloads new

How to set it up

Open template #3192 on n8n.io and click Use for free, or copy the template JSON and paste it onto an empty canvas in n8n.
Create 4 credentials under Credentials → Add credential: Google Drive, Pinecone Vector Store, Embeddings Google Gemini, OpenRouter Chat Model. Then open each of those nodes and pick the credential.
Check the model in the AI Agent node. The template may point at a model your account can't use; swap it for one you have access to.
Click Execute workflow and step through each node's output to confirm the data looks right.
Toggle the workflow to Active so its trigger runs on its own.

Hand off to your agent

Prompt

Help me set up the n8n workflow "IT Support Chatbot with Google Drive, Pinecone & Gemini | AI Doc Processing" (https://n8n.io/workflows/3192). It uses: Google Drive, Code, AI Agent, Recursive Character Text Splitter, Pinecone Vector Store, Default Data Loader, Embeddings Google Gemini, OpenRouter Chat Model. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

Paste into Claude Code and it will do the rest.

Apps and nodes

Google Drive Code AI Agent Recursive Character Text Splitter Pinecone Vector Store Default Data Loader Embeddings Google Gemini OpenRouter Chat Model

Questions

Yes. AI Incarnation published it free on n8n.io, and it has 11K views. It runs on n8n Cloud or a self-hosted n8n instance.

Google Drive, Pinecone Vector Store, Embeddings Google Gemini, OpenRouter Chat Model. The other 4 nodes are built into n8n.

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