Smart Sales Support Chatbot with GPT-4o and Google Sheets

n8n template #3433

Summary

Who is this tempate for? This workflow powers a simple yet effective customer and sales support chatbot for your webshop. It's perfect for solopreneurs who want to automate customer interactions without relying on expensive or complex support tools. How it works? The chatbot listens to user requests—such as checking product availability—and automatically handles the following Fetches product information from a Google Sheet Answers customer queries Places an order Updates the stock after a successful purchase Everything runs through a single Google Sheet used for both stock tracking and order management. Setup Instructions Before you begin, connect your Google Sheets credentials by following

How to set it up

Open template #3433 on n8n.io and click Use for free, or copy the template JSON and paste it onto an empty canvas in n8n.
Create a credential under Credentials → Add credential: OpenAI Chat Model. Then open each of those nodes and pick the credential.
Check the model in the AI Agent node. The template may point at a model your account can't use; swap it for one you have access to.
Click Execute workflow and step through each node's output to confirm the data looks right.
Toggle the workflow to Active so its trigger runs on its own.

Hand off to your agent

Prompt

Help me set up the n8n workflow "Smart Sales Support Chatbot with GPT-4o and Google Sheets" (https://n8n.io/workflows/3433). It uses: AI Agent, OpenAI Chat Model, Simple Memory. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

Paste into Claude Code and it will do the rest.

Apps and nodes

AI Agent OpenAI Chat Model Simple Memory

Questions

Yes. Babish Shrestha published it free on n8n.io as a verified creator, and it has 7,648 views. It runs on n8n Cloud or a self-hosted n8n instance.

OpenAI Chat Model. The other 2 nodes are built into n8n.

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