Automate CSAT Surveys with Freshdesk & Store Responses in Google Sheets

Never forget to send a satisfaction survey again! This workflow helps you automatically send CSAT surveys when a Freshdesk ticket is marked “Resolved” – and logs every response in Google Sheets for easy analysis, reporting, and escalation workflows. 💡 Built for CS and ops teams who care about real feedback This template is perfect for: Customer Support Teams who want timely, consistent survey delivery after every resolved ticket. Ops Leads & Admins tired of managing spreadsheets and survey tools manually. Businesses using Freshdesk looking for a no-code feedback loop. Automation fans who want to track, trigger, and take action — automatically. 🧩 What problem does it solve? Manual survey pr

Help me set up the n8n workflow "Automate CSAT Surveys with Freshdesk & Store Responses in Google Sheets" (https://n8n.io/workflows/4238). It uses: Send Email, Google Sheets, Freshdesk. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.