Automated Customer Service Ticket Creation & Notifications with Asana & WhatsApp

n8n template #2237

Summary

How it works: This workflow automates your customer service with built in notifications for your users & ticket creation with Asana. If a user submits a form, he gets send a confirmation message via WhatsApp a task is opened in Asana with his request in it. Setup: You need to add your credentials to the WhatsApp Business Cloud node. You need to add your credentials to the Asana node. Replace the placeholders with the correct phone number, id, and so on. Change the confirmation message to your liking. Optional Changes: You could extend this workflow to update your user on the progress of the ticket in Asana. You can change the messaging from WhatsApp to E-Mail. You can change the form submiss

How to set it up

Open template #2237 on n8n.io and click Use for free, or copy the template JSON and paste it onto an empty canvas in n8n.
Create 2 credentials under Credentials → Add credential: Asana, WhatsApp Business Cloud. Then open each of those nodes and pick the credential.
Click Execute workflow and step through each node's output to confirm the data looks right.
Toggle the workflow to Active so its trigger runs on its own.

Hand off to your agent

Prompt

Help me set up the n8n workflow "Automated Customer Service Ticket Creation & Notifications with Asana & WhatsApp" (https://n8n.io/workflows/2237). It uses: Asana, WhatsApp Business Cloud. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

Paste into Claude Code and it will do the rest.

Apps and nodes

AsanaWhatsApp Business Cloud

Questions

Yes. Bela published it free on n8n.io as a verified creator, and it has 7,097 views. It runs on n8n Cloud or a self-hosted n8n instance.

Asana, WhatsApp Business Cloud. The other 0 nodes are built into n8n.

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