Create Product Satisfaction Surveys with Telegram, Google Sheets and AI

n8n template #3115

Summary

This n8n template uses a Telegram chatbot to conduct a Product Satisfaction Survey and fetches questions and stores answers in a Google sheet. It augments an AI Agent to ask follow-up questions to engage the user and uncover more insights in their responses. This template is intended to demonstrate how you'd realistically approach a workflow where there is structured conversation (static questions) but you still want to include an free-form element (follow-up questions) which can only be accomplished via AI. Check out an example Survey results: https://docs.google.com/spreadsheets/d/e/2PACX-1vQWcREg75CzbZd8loVI12s-DzSTj3NE02cOCpAh7umj0urazzYCfzPpYvvh7jqICWZteDTALzBO46i/pubhtml?gid=0&single=t

How to set it up

Open template #3115 on n8n.io and click Use for free, or copy the template JSON and paste it onto an empty canvas in n8n.
Create 5 credentials under Credentials → Add credential: Google Sheets, Redis, Telegram, OpenAI Chat Model, Redis Chat Memory. Then open each of those nodes and pick the credential.
Check the model in the AI Agent node. The template may point at a model your account can't use; swap it for one you have access to.
Click Execute workflow and step through each node's output to confirm the data looks right.
Toggle the workflow to Active so its trigger runs on its own.

Hand off to your agent

Prompt

Help me set up the n8n workflow "Create Product Satisfaction Surveys with Telegram, Google Sheets and AI" (https://n8n.io/workflows/3115). It uses: Google Sheets, HTTP Request, Redis, Telegram, AI Agent, OpenAI Chat Model, Redis Chat Memory, Chat Memory Manager, Text Classifier. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

Paste into Claude Code and it will do the rest.

Apps and nodes

Google Sheets HTTP Request Redis Telegram AI Agent OpenAI Chat ModelRedis Chat MemoryChat Memory Manager Text Classifier

Questions

Yes. Jimleuk published it free on n8n.io as a verified creator, and it has 5,279 views. It runs on n8n Cloud or a self-hosted n8n instance.

Google Sheets, Redis, Telegram, OpenAI Chat Model, Redis Chat Memory. The other 4 nodes are built into n8n.

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