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Automate Customer Support with Gmail, Google Sheets, ERP Data & GPT-4o AI

n8n template #5152
🌐 AI Customer Support Assistant - Cloud Version What this workflow does: This AI-powered customer support automation processes incoming support requests via email or chat, analyzes them using AI, retrieves relevant context, and generates draft responses for support agents. Key Features: ✅ Multi-channel Input: Email & chat triggers ✅ AI-powered Analysis: Extracts sentiment, urgency, and key information ✅ Context Integration: Combines product manuals, ERP data, and support history ✅ Draft Response Generation: Creates professional responses in German ✅ Human-in-the-loop: Approval workflow before sending to customers Demo Instructions: Use the Chat interface to test with sample customer queries

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Help me set up the n8n workflow "Automate Customer Support with Gmail, Google Sheets, ERP Data & GPT-4o AI" (https://n8n.io/workflows/5152). It uses: Google Sheets, HTTP Request, Google Drive, Gmail, Basic LLM Chain, OpenAI Chat Model, Information Extractor. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

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