Create Teams Notifications for new Tickets in ConnectWise with Redis

n8n template #2352

Summary

This Workflow does a HTTPs request to ConnectWise Manage through their REST API. It will pull all tickets in the "New" status or whichever status you like, and notify your dispatch team/personnel whenever a new ticket comes in using Microsoft Teams. Video Explanation https://youtu.be/yaSVCybSWbM

Hand off to your agent

Prompt

Help me set up the n8n workflow "Create Teams Notifications for new Tickets in ConnectWise with Redis" (https://n8n.io/workflows/2352). It uses: HTTP Request, Redis, Microsoft Teams, Code. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

Paste into Claude Code and it will do the rest.

Apps and nodes

HTTP Request Redis Microsoft Teams Code

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