Personalize marketing emails using customer data and AI
n8n template #1978Summary
Use templateThis workflow uses AI to analyze customer sentiment from product feedback. If the sentiment is negative, AI will determine whether offering a coupon could improve the customer experience. Upon completing the sentiment analysis, the workflow creates a personalized email templates. This solution streamlines the process of engaging with customers post-purchase, particularly when addressing dissatisfaction, and ensures that outreach is both personalized and automated. This workflow won the 1st place in our last AI contest. Note that to use this template, you need to be on n8n version 1.19.4 or later.
Hand off to your agent
Prompt
Help me set up the n8n workflow "Personalize marketing emails using customer data and AI" (https://n8n.io/workflows/1978). It uses: Send Email, HTTP Request, HTML, Basic LLM Chain, OpenAI Chat Model, Structured Output Parser. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.
Paste into Claude Code and it will do the rest.
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