Handling Appointment Leads and Follow-up With Twilio, Cal.com and AI

n8n template #2342

Summary

This n8n workflow builds an appointment scheduling AI agent which can Take enquiries from prospective customers and help them book an appointment by checking appointment availability Where no appointment is booked, the Agent is able to send follow-up messages to re-engage leads. After an appointment is booked, the agent is able reschedule or even cancel the booking for the user without human intervention. For small outfits, this workflow could contribute the necessary "man-power" required to increase business sales. The sample Airtable can be found here: https://airtable.com/appO2nHiT9XPuGrjN/shroSFT2yjf87XAox 2024-10-22 Updated to Cal.com API v2. How it works The customer sends an enquiry v

How to set it up

Open template #2342 on n8n.io and click Use for free, or copy the template JSON and paste it onto an empty canvas in n8n.
Create 3 credentials under Credentials → Add credential: Airtable, Twilio, OpenAI Chat Model. Then open each of those nodes and pick the credential.
Check the model in the AI Agent node. The template may point at a model your account can't use; swap it for one you have access to.
Click Execute workflow and step through each node's output to confirm the data looks right.
Toggle the workflow to Active so its trigger runs on its own.

Hand off to your agent

Prompt

Help me set up the n8n workflow "Handling Appointment Leads and Follow-up With Twilio, Cal.com and AI" (https://n8n.io/workflows/2342). It uses: Airtable, Twilio, AI Agent, Basic LLM Chain, OpenAI Chat Model, Auto-fixing Output Parser, Structured Output Parser, HTTP Request Tool. Import the template JSON into my n8n instance, list every credential I need to create, and walk me through testing it.

Paste into Claude Code and it will do the rest.

Apps and nodes

AirtableTwilioAI Agent Basic LLM Chain OpenAI Chat Model Auto-fixing Output Parser Structured Output Parser HTTP Request Tool

Questions

Yes. Jimleuk published it free on n8n.io as a verified creator, and it has 23K views. It runs on n8n Cloud or a self-hosted n8n instance.

Airtable, Twilio, OpenAI Chat Model. The other 5 nodes are built into n8n.

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